Pricing policy

Ngoc Lien Aquarium Fish – LienBetta.Com publishes this Pricing Policy to help customers easily review product prices and have clear information before placing an order on the website.

1. Product Prices

The selling price of each product is displayed directly on the LienBetta.Com website at the time the customer views and places the order.

Prices are listed according to each product, fish variety, size, characteristics, and actual condition of the product.

For products without a listed price or those requiring individual consultation, customers may contact us to obtain pricing information before completing the transaction.

2. Prices Published on the Website

The product prices displayed on the website are the prices available for customers to review and use when placing an order at the time of publication, unless otherwise specified for a particular product or sales program.

If the selling price changes, the new price will be updated on the website.

Price changes will not affect orders that have already been confirmed by LienBetta.Com with the customer before the change, unless otherwise agreed by both parties or there is an obvious pricing error.

3. Factors That May Affect Product Prices

The price of ornamental fish may vary depending on various factors, including:

  • Fish variety and characteristics.
  • Size and age.
  • Color, pattern, and physical characteristics.
  • Actual condition and quality of the fish.
  • Supply and product availability.
  • Promotions or special offers available at the time.
  • Other factors related to the cost of supplying the product.

As ornamental fish are live animals and each individual may have naturally different characteristics, the price of individual fish may vary even when they belong to the same variety.

4. Promotional Prices and Special Offers

LienBetta.Com may offer discounts, promotions, or special offers on certain products from time to time.

Each promotion may have its own terms and conditions, including:

  • Promotion period.
  • Number of products eligible for the promotion.
  • Eligible customers.
  • Eligible products.
  • Discount amount or type of special offer.
  • Other terms and conditions announced as part of the promotion.

Information about promotions will be published on the website or communicated directly to customers when necessary.

When a promotion ends or the available quantity is exhausted, the product price may return to the regular published price.

5. Shipping Fees

Product prices and shipping costs may be determined separately depending on the order.

Shipping costs may depend on:

  • Delivery address.
  • Delivery area.
  • Weight and quantity of products.
  • Shipping method.
  • Carriers or logistics providers.
  • Shipping route.
  • Other legally applicable charges related to transportation, particularly for international orders.

Any applicable shipping costs will be notified to or confirmed with the customer before the transaction is completed.

For international orders, customers may be responsible for import duties, customs clearance fees, taxes, or other charges imposed by the destination country or territory, unless otherwise agreed by both parties.

6. Total Amount Payable

Before completing a transaction, customers will be provided with or asked to confirm information regarding the amount payable, including:

  • Product price.
  • Product quantity.
  • Shipping costs, if applicable.
  • Other applicable fees, if any and where legally applicable.
  • Total amount payable by the customer.

Customers are responsible for reviewing this information before confirming their order.

7. Pricing or Product Information Errors

LienBetta.Com makes reasonable efforts to ensure that published pricing and product information is accurate.

However, if a technical error, data entry error, or obvious mistake causes a product to be displayed at a price that does not correspond to the actual selling price, we will notify the customer before continuing to process the order.

If the customer has already made payment and both parties do not agree to continue the transaction at the correct price, we will coordinate with the customer to handle the amount already paid in accordance with the website's Payment Policy and Shipping, Returns & Refund Policy.

8. Price Confirmation When Placing an Order

For products with a listed price, customers may use the price published at the time of ordering as the applicable price for reference and transaction purposes.

For products requiring individual consultation or price confirmation, the price will only be considered confirmed after LienBetta.Com has provided the price and the customer has agreed to the applicable amount.

If there are changes to the product, quantity, shipping method, or other conditions that affect the total order value, we will notify the customer and request confirmation before continuing to process the order.

9. How Prices Are Published

Product prices are published directly on the LienBetta.Com website through:

  • Product information pages.
  • Product categories.
  • Promotional or special-offer programs, if applicable.
  • Other forms of notification used by us on the website.

Pricing information will be updated whenever changes occur.

Customers are advised to confirm the product price, shipping costs, and total amount payable before completing the transaction.